Call, don’t email

October 11, 2009

I found several times this week that making a call can save weeks of email volleys. Long emails, and especially ones that are a bit confusing or unclear can be cleared up in a minute with a quick phone call. I must say that I love email for quick memos, notes and efficient communication, but sometimes it just doesn’t work for more complicated business transactions. I have to say that I use the phone less than I ever have these days, but am thinking it’s a bad trend. Talking, or — gosh — even VISITING someone else in person is truly a good thing and one we shouldn’t give up quite so quickly. Peter Sellars brags that he doesn’t use a phone; he prefers to GO and visit the person whenever possible. Well, Peter, that’s not possible for all of us, so why not settle for second best?

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